Before an Ontario Landlord and Tenant Board (LTB) hearing on an L1 (eviction for unpaid rent) or an L9 (rent owing only), the landlord has to complete the L1/L9 Information Update. The form carries your arrears calculation forward to the day of the hearing and flags for the Member any facts bearing on whether an eviction should be refused or postponed. Skipping it can stall your own hearing.
Summary table
| Completed by | The landlord or the landlord's representative, on every L1 or L9 |
| Timing | Once you know the hearing date, and before the hearing |
| Deadline | No later than 5 days before the hearing, to the LTB and to each tenant; copies also at an in-person hearing |
| Filing method | Tribunals Ontario Portal, email, mail or courier, with a copy delivered to each tenant |
| Fee | None |
| Next form | None; the hearing goes ahead using it |
Why the form exists
The application you filed captured the arrears on one day. By the hearing, rent has kept coming due, payments may have been made, the deposit may have changed and cheques may have bounced. Rule 10.1 of the Rules of Procedure therefore requires a landlord applying to evict for unpaid rent and collect arrears, or only to collect arrears, to fill in the "L1/L9 – Information Update" accurately and completely, covering the tenancy, the arrears and the rent that will have come due by the hearing day. The result is a current total the Member can work from.
Two other features matter. You sign a declaration that what you have written is true. And question 10 is your chance to raise facts relevant to section 83 of the RTA, the provision that obliges the Board to consider refusing or delaying an eviction even when rent is unpaid.
When it is required, and what it does not replace
- Required for every L1 and every L9 that is heard, combined L1 applications with other claims included.
- Not required if the file is settled before the hearing, either by a consent order based on a Payment Agreement or by a discontinuance after full payment. Until that order is actually in your hands, prepare the update regardless.
- Not a substitute for evidence. Rent ledgers and supporting documents are still governed by Rule 19 and the Practice Direction on Evidence.
The clock
The 5-day rule. Rule 10.2 requires the update to reach the LTB and every tenant no later than 5 days before the hearing, unless the LTB orders something different. For an in-person hearing you also bring paper copies for the LTB and each tenant.
Counting. The Rules use calendar days (Rule 1.12), and a period skips its first day but counts its last (Rule 1.13). In practice, subtract 5 from the hearing date and deliver no later than that day: a hearing set for the 20th means delivery by the 15th. Do not cut it to the last possible day; leave yourself a cushion.
Delivery to the tenant. Use a method the RTA or Rule 3 permits. A Portal upload does not serve the tenant unless the tenant has consented in writing to Portal service (Rule 19.1.1; Practice Direction on Evidence). Because mail is deemed served on the fifth day after it is sent (Rule 3.9), mail needs to go out well ahead of the in-hand date.
The tenant's own deadline. Where an L1, L9 or L10 was filed on or after September 21, 2026, any tenant hoping to argue maintenance or other problems has two conditions to meet no later than 7 days before the hearing: describe those problems in writing, and pay you half the arrears you claimed (RTA ss. 82(2) and 87(2); Rule 19.4). If the tenant makes that payment after you filed, record it in question 4.
Answering the form, question by question
Version 2026/09 is current. Each of the 10 questions needs an answer: tick "No", or give the details if "Yes".
Header. The landlord's name, the LTB file number, the tenant's name, and the address of the rental unit.
Q1 – Tenant moved out? If so, give the move-out date.
Q2 – Change in monthly rent? If the rent has changed, state the new amount and the effective date. Typical reasons are a guideline increase, a service such as parking being added or dropped, or a seasonal air-conditioner charge where electricity is part of the rent. Be aware that the accompanying instruction sheet refers to this as "Question 3", although it is question 2 on the form.
Q3 – Rent deposit. Note any change in the deposit or any interest you paid on it, the amount you now hold, and the period the interest covered.
Q4 – Payments received after filing. List every one with its date, and total them.
Q5 – Rent that has come due since filing. List each rent period, including those that will fall due by the hearing date, and total them.
Q6 – Arrears only. Take the arrears in the application, add Q5 and subtract Q4. The deposit for the last month's rent and its interest are not deducted, and neither NSF charges nor the filing fee belong here.
Q7 – New NSF and administration charges. For each cheque: amount and date, the date it was returned NSF, the bank charge and the administration charge (no more than $20 per cheque). Total them together with any NSF charges already claimed in the application.
Q8 – Application fee. Say whether you are asking for it and which fee you paid: $186 if filed online, $201 otherwise.
Q9 – Grand total. Arrears plus all NSF charges plus the filing fee, with no deposit deduction and no other costs added.
Q10 – Section 83 circumstances. If there is something the LTB should weigh before deciding on eviction, tick yes and explain on page 2. A pattern of payment promises not kept, or hardship you yourself are experiencing, are examples.
Declaration. Print your name, date and sign it, and indicate whether you are the landlord or the representative.
Getting it to the Board and the tenant
File through the Tribunals Ontario Portal or by email, mail or courier, and separately serve each tenant using an allowed method. Under the Practice Direction on licensees, lawyers and paralegals have to file it through the Portal.
Errors with real consequences
- Missing or late filing. Rule 10.3 lets the LTB require you to complete the form at the hearing, deal with other files while you do, and refuse to award you the filing fee. The form itself cautions that the adjudicator may decline to go ahead until it is done.
- Portal upload with no service on the tenant. Rule 10.2 needs both. Without the tenant's written consent to Portal service, an upload alone has not reached them.
- Subtracting the last month's rent deposit. The form tells you not to; the Member deals with the deposit.
- Putting NSF charges or the filing fee into Q6. Q6 is arrears and nothing else. The extras have their own lines in Q7 to Q9.
- Omitting a payment. Every payment since filing must appear in Q4. An overstated total damages your credibility and the declaration you sign, and giving false or misleading information is an offence.
- Stopping the rent calculation too early. Q5 must carry through to the hearing date.
- No signature on the declaration. The form directs you to complete and sign it.
At the hearing and after
The Member relies on the update to fix the arrears and the other amounts in the order. On an L1, s. 83 also comes into play. Since September 21, 2026, when the landlord does not consent, a delay of eviction is possible only if the LTB is satisfied it would not be unfair to the landlord or to other tenants and that compelling reasons exist. The Member may instead refuse eviction on conditions, and must refuse it in the situations s. 83 lists, such as where the landlord is in serious breach of its obligations. The order then states what the tenant has to pay to void the eviction. Because that order is built on your update, accurate figures here are what you will be held to if the order is later reviewed or enforced.
What changed recently
After the September 21, 2026 amendments the form was reissued as version 2026/09. Its summary of s. 83 now reflects the "not unfair and compelling reasons" standard for delaying eviction, and its instruction sheet adds seasonal air-conditioner charges, permitted from July 1, 2026, as a reason rent can change. Separately, tenants on L1, L9 and L10 applications filed on or after September 21, 2026 must pay half the arrears claimed before raising issues. The Information Update is not among the forms listed on September 21 as having previous versions that will not be accepted from November 30, 2026, and the LTB has not said whether older versions will be refused. Use the current one.
Landlord questions
What is the deadline for the L1/L9 Information Update?
It must reach the LTB and each tenant at least 5 days ahead of the hearing (Rule 10.2), and for an in-person hearing you bring copies as well.
I uploaded it to the Portal. Do I still have to give it to the tenant?
Yes, unless the tenant agreed in writing to receive documents through the Portal. Serve it by an allowed method: hand delivery, mail with 5 days added, or email if the tenant has consented to email service in writing.
What if I arrive without it?
Under Rule 10.3 the Member can have you fill it in on the spot, move your file aside until you finish, and decline to order the tenant to reimburse your filing fee.
Should the last month's rent deposit come off the arrears?
No. The form instructs you not to deduct the deposit or its interest from either the arrears or the grand total.